For over a decade, I've worked inside international tech companies, leading Customer Success & Support teams, improving internal processes and helping organisations navigate growth and change.

I've seen firsthand how unclear responsibilities, inefficient workflows and communication gaps can affect both business results and the people behind them.

But I've also learned something important: even the best systems can fall short when people lack the confidence, awareness or leadership skills to make them work.

This is what sparked my interest in the human side of performance.

Alongside my corporate career, I trained as a Coach and became a Certified Chief Happiness Officer, deepening my knowledge of positive psychology, emotional intelligence and somatic practices.

Today, through MindCora, I bring these two worlds together.

Customer Success & Support

I partner with founders and leadership teams to structure and optimise customer-facing functions, improve processes and provide strategic guidance through fractional leadership.

Team & Culture

I design interactive workshops, leadership coaching and people development experiences that help managers and teams communicate better, navigate challenges and grow.

My approach combines strategic thinking, real-world leadership experience and an understanding of human behaviour.

Because sustainable growth isn't just about building better businesses. It's also about developing the people who make them possible.